How the Guthrie case has raised questions on negotiations

Law enforcement in Arizona is handling an apparent kidnapping case involving Nancy Guthrie, the mother of “Today” host Savannah Guthrie, after she was taken from her home outside Tucson. The situation has drawn attention not only because of Guthrie’s public profile through her daughter, but also because messages that appear connected to the case surfaced in the days after the disappearance. Authorities have not named a suspect and have not definitively confirmed that the ransom note is authentic.

In the days since Guthrie, 84, was taken, a local television station received two messages that investigators said appear to be in connection with the case. One demanded money in exchange for Guthrie’s return and included information about her Apple Watch and floodlights on her property. Investigators have said the station received a second email on Friday, and the station said it could not share the contents of the new message at the time.

With officials declining to confirm details in public, Guthrie’s children released two videos appealing to those they believed were holding her, asking for proof that she is still alive. The appeals came as professionals who work in hostage negotiations said real-world cases often unfold under conditions that differ sharply from television depictions.

Why negotiators say real hostage talks don’t resemble TV

Scott Tillema, a retired SWAT hostage negotiator in Illinois, said hostage scenarios vary widely, and that kidnappings for ransom are uncommon. He said the least common kind in the U.S. involves kidnapping for ransom, where the abduction is used as leverage to produce an outcome such as financial compensation, publicity, or political changes. Tillema said he was not speaking about the apparent Guthrie kidnapping specifically.

Scott Walker, author of “Order Out of Chaos: A Kidnap Negotiator’s Guide to Influence and Persuasion,” said many cases follow a similar sequence across locations, even when the details differ. He said the first step for law enforcement is confirming proof of life. After that, he said authorities and the victim’s family work to establish trust with abductors to facilitate an exchange.

Walker also said the timing and planning often differ from what audiences expect. He described kidnappers typically planning well ahead of an abduction by sourcing a clandestine location to hold the hostage and designating a specific person to communicate with authorities and the victim’s relatives. He did not speculate about Guthrie’s specific case.

In the U.S., authorities have said it is not clear whether Guthrie was targeted and, if she was, investigators do not know why. Walker, meanwhile, said victims in ransom abductions are not chosen at random, citing the 1963 kidnapping of Frank Sinatra Jr. as a notable example in which the FBI helped Sinatra’s parents pay $240,000 for the 19-year-old’s freedom.

The role of family communications and long silences

Walker said hostage cases often involve long stretches of waiting, not rapid-fire exchanges. He said communication is frequently interrupted and that in real life negotiators and families may spend time waiting “for the phone to ring” and waiting for the kidnappers to get in touch. He also said silence can function as a strategy to place pressure on the family.

In the Guthrie case, Arizona investigators said the local station received an email Monday night that appeared to be a ransom note and contained a demand for money by 5 p.m. Thursday, along with a second deadline for next Monday. Investigators did not confirm whether the note was authentic, and the station said it would not release the contents of the second message.

Walker said one important asset for professional negotiators and family members is patience. He said negotiators are “likely to make better decisions when we’re in a more positive, balanced, regulated frame of mind,” even though maintaining that state is difficult.

Media attention as a potential leverage factor

Calvin Chrustie, a senior partner at Critical Risk Team, which handles kidnappings, blackmail, and extortions in the U.S., said public involvement can add pressure to both families and police. He said public media attention can give kidnappers more leverage and interfere with law enforcement operations, further endangering the victim. Chrustie also suggested that kidnappers who send notes to the press may be trying “to increase leverage” or “to mislead” law enforcement.

He said the national media’s demand for more information throughout an investigation can complicate the work of negotiators. Chrustie’s comments echoed the broader theme of careful communication in hostage cases, where every message can become part of the negotiation environment.

Other hostage scenarios professionals say are more common

Beyond ransom kidnappings, Tillema said there are two other hostage categories that occur more often in the U.S. The first is “expressive hostage taking,” which he described as a situation in acute emotional distress where a person takes a hostage to compel law enforcement to leave. Tillema said those cases often happen at home among family members and that most mediations he brokered during his roughly two decades as a negotiator fell into this category.

The second is “incidental hostage taking,” which he defined as hostage-taking during another crime such as a bank robbery. In those situations, law enforcement confronts the suspect and the hostage becomes leverage in negotiations, he said, noting that movies sometimes sensationalize those scenarios. Tillema said these cases are often disorganized because the hostage-taking is not premeditated.